Trackru API

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Logistics Status

List of Tracking Statuses

String Description
pending New shipments added that are pending to track
notfound Item is not found at this moment.
transitItem has shipped from originating and is en route to its destination
pickupItem is out for delivery or arrived at local facility, you may schedule for delivery or pickup
deliveredThe shipment was delivered sucessfully.
undeliveredCarrier attempted to deliver but failed, and usually leaves a notice and will try to delivery again.
exceptionItem might undergo unusual shipping condition, this may due to several reasons, most likely item was returned to sender, customs issue, lost, damaged etc.
expired Item was in transportation period for a long time still has no delivered results.

Notfound SubStatus Description
not found001Information Received/info received. The package is about to be picked up.
not found002There is no tracking information for this package.

Exception SubStatus Description
exception001Tracking number added more than ** with no tracking info, marked as "Exception".
exception002Package in transit for ** with no marked as "Exception".
exception003Tracking number added more than ** but not delivered, marked as "Exception".
exception004The package is unclaimed.
exception005The package was sent back to the sender.
exception006The package is retained by customs because it's prohibited goods.
exception007The package is damaged, lost or discarded.
exception008The package is canceled before delivering.